Part One: Organizations, Management, and the Networked Enterprise Chapter 1: Information Systems in Global Business Today Chapter 2: Global E-Business: How Businesses Use Information Systems Chapter 3: Information System, Organizations, and Strategy Chapter 4: Ethical and Social Issue in Information Systems Part Two: Information Technology Infrastructure Chapter 5: IT Infrastructure and Emerging Technologies Chapter 6: Foundations of Business Intelligence: Databases and Information Management Chapter 7: Telecommunications, the Internet, and Wireless Technology Chapter 8: Securing Information Systems Part Three: Key System Applications for the Digital Age Chapter 9: Achieving Operational Excellence and Customer Intimacy: Enterprise Applications Chapter 10: E-Commerce: Digital Markets, Digital Goods Chapter 11: Managing Knowledge and Collaboration Chapter 12: Enhancing Decision Making Part Four: Building and Managing Systems Chapter 13: Building Information Systems Chapter 14: Managing Projects Chapter 15: Managing Global Systems References Glossary Photo and Screen Shot Credits Indexes